Read Rachel's email below and answer the questions. 1 Are the main events described in the email the same as those in Rachel's message to YCN? 2 How does the style of the email differ from the style of the message? 3 How do you think the Centre Manager will react? Dear Sir or Madam, I am writing on ¹ behalf of myself and my friends to your attention to an incident that took place at the Queen Plaza Shopping Centre last Saturday. s I would like to a formal complaint about the way we were treated by staff at the centre. Last Saturday, some friends and I met in the centre at Plaza Café. We were having some drinks and enjoying ourselves when the manager of the café approached 10 our table and accused us of being too noisy. When we tried to reason with him, he immediately called security. A | Focus 4. Second Edition. Student's Book | 3/62

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1. Are the main events described in th email the same as those in Rachel's message to YCN?

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